Add a bridged token by importing its verified identifier on the destination network; this changes what your wallet displays, not the blockchain balance. A relay bridge can route a transfer and swap in one flow, so the asset can arrive in the form you chose. Before importing anything, confirm which network received it.
- Check the destination network and transfer status.
- Find the received token’s exact identifier.
- Import it, then check the displayed balance.
A hidden token can still be in your wallet
After a relay bridge transfer, your wallet may not show the token automatically. The token can be recorded at your address on the destination network even when its name is missing from the wallet’s list.
A blockchain explorer is a public record of transactions on one network. Search for your transfer there using its transaction hash, a unique ID for that transfer, and check that it completed and reached your wallet address. If it is still pending or failed, importing a token will not make the funds arrive.
If you use relaybridge.pro, you can choose the assets for a cross-chain move and swap in one flow. First decide which asset you want to hold at the destination; that is the one you will look for in your wallet.
The destination network decides which identifier works
Use the identifier for the token that arrived, not simply the ticker or name you expected. Different tokens can share a name, and the same asset can have different identifiers on different networks.
For example, on Arbitrum, an Ethereum-compatible network, look for the token’s contract address: its unique on-network identifier. Open the completed transfer on an explorer for the destination network and check the received token and address. If the route included a swap, identify the asset received after the swap, which may differ from the one sent.
On Solana, the equivalent identifier is called a mint address. Wallets and networks do not all use the same kind of identifier, so follow the destination explorer’s record and your wallet’s import options. The deciding check is an exact match for both the network and token identifier.
Import the verified token and check the result
Use your wallet’s custom-token import option, if it has one, and enter the verified identifier on the correct network. The wallet may fill in the token’s name and display precision, the number of decimal places used for its balance. Check those details against the explorer or a trusted token source before saving.
For example, before importing, your wallet may show no balance for a token received on Arbitrum. After importing the matching contract address while Arbitrum is selected, it may show the balance already recorded for your address. Importing does not transfer, recover, or create tokens.
If the identifier matches but the balance still looks wrong, recheck the network, recipient address, and explorer record. Do not send the transfer again just because the wallet list is empty; first ask yourself: Have I confirmed the completed transfer and the exact token identifier on the destination network?